CarAi handles inbound customer calls and messages when you're busy — booking service and sales appointments, and answering common questions about your dealership. It collects all the necessary customer information and sends it directly to your CRM. If CarAi can’t answer a question or if a customer asks to speak to someone, it uses warm-transfer technology to seamlessly connect them to your team when available.

CarAi integrates directly with your dealership's CRM, DMS, and scheduling systems to automate workflows and book service and sales appointments. Our team will support you through setup and configuration to ensure everything runs smoothly. We currently integrate with platforms like PBS Systems, Xtime, CDK Global, Activix and many more.

CarAi works out of the box with no required setup. However, you can optionally customize greetings, processes, and integrations to reflect your dealership’s branding and unique workflows.

CarAi can handle hundreds of conversations simultaneously. Whether you're managing a seasonal spike or a slower period, CarAi scales with your dealership—no need to adjust staffing or worry about after-hours coverage. Every customer gets an instant response, every time.

No. CarAi enhances your existing systems—it doesn’t replace them. It integrates with your CRM and lead providers to improve efficiency and boost lead conversion.

No. CarAi integrates with your CRM to check appointment availability and adds a customizable buffer to prevent double bookings or missed commitments.

Yes. CarAi connects to your dealership’s inventory and instantly recalls vehicle details. While it doesn’t negotiate prices or discuss financing, it books sales and test drive appointments, gathers customer preferences, and hands everything off to a Sales Advisor—ensuring a smooth, high-converting experience.